Safe & Responsible Play

Responsible Gambling
at 663but

Gambling is entertainment — and it should stay that way. This page gives you the tools, knowledge and honest guidance to keep your gambling experience positive, controlled and within limits that work for you.

If gambling is affecting your life right now, please stop playing and contact our support team immediately.
18+
Minimum Age Policy
24/7
Support Available
6+
Player Protection Tools
0
Tolerance for Underage Play
Our Commitment

We Put Player Welfare First

At 663but, responsible gambling is not a legal checkbox — it is central to how we operate. We provide an online betting and live casino information platform for Pakistani adults, and we take seriously our responsibility to ensure that gambling remains a leisure activity and never becomes a source of financial or personal harm.

Whether you are following a PSL match between Lahore Qalandars and Karachi Kings, backing a team in an ICC tournament, or exploring live casino options — the excitement should come from the sport, not from chasing losses or gambling beyond your means. We want every interaction with 663but to be enjoyable, and that starts with being honest about what gambling is: entertainment with financial risk attached.

This page explains the tools available to you, how to recognise when gambling might be becoming a problem, and what to do if you — or someone you care about — needs support. Please read it carefully, especially if you are new to online betting.

Important: 663but does not claim that online gambling is legal in Pakistan. Users are solely responsible for knowing and complying with local laws, including the Prevention of Gambling Act, 1977. Age alone does not make gambling lawful in Pakistan. This page does not constitute legal advice.
Protection Tools

Player Protection Tools at 663but

These tools are available to every registered user. They are designed to keep you in control of your gambling activity — use them proactively, not only after a problem has developed.

01

Deposit Limits

Set a maximum amount you can deposit within a defined period — daily, weekly or monthly. Once your limit is reached, no further deposits are accepted until the period resets. Reducing your limit takes immediate effect; increasing it may require a cooling-off period before it activates.

02

Loss Limits

Define the maximum net loss you are comfortable with over a set period. When your losses reach the threshold, your account automatically restricts further wagers until the period ends. This is one of the most effective tools for preventing a bad session from spiralling further.

03

Session Time Limits

Set a maximum session length — for example, 30, 60 or 120 minutes. When the time limit is reached, you receive a notification and the session ends automatically. Research consistently shows that time limits are among the most effective tools for maintaining healthy gambling habits.

04

Reality Check Reminders

Enable periodic on-screen notifications that show you how long you have been playing and how much you have wagered in the current session. These gentle interruptions help you stay aware of time and spending — particularly important during live cricket matches where continuous betting can obscure how much time has passed.

05

Cooling-Off Period

Take a short, defined break from gambling without permanently closing your account. Cooling-off periods typically range from 24 hours to 6 weeks. During this time your account is suspended for gambling purposes. You can still access support and account information but cannot deposit or wager.

06

Self-Exclusion

Self-exclusion is a firm, time-bound or permanent block on your account. Once activated, it cannot be reversed during the agreed exclusion period — even if you request it. Self-exclusion periods range from 6 months to a permanent lifetime ban. We take self-exclusion requests seriously and process them without delay or resistance.

How to Activate Any Protection Tool

1
Log In to Your Account

Access the Platform from any browser on desktop or mobile.

2
Open Responsible Gambling Settings

Navigate to Account Settings and select the Responsible Gambling or Player Protection section.

3
Set Your Limits or Activate Exclusion

Choose your preferred tool, set the parameters, and confirm. Limit reductions and exclusions take immediate effect. If you need help, contact Live Chat 24/7.

Warning Signs

Recognising Problem Gambling

Problem gambling does not usually start overnight. It often develops gradually — what starts as a harmless bet on a PSL match can, for some people, escalate into a pattern that causes real financial and personal damage. Recognising the warning signs early is the single most important step toward getting help before the situation worsens.

Spending more money on gambling than you originally planned or can afford to lose.

Chasing losses — placing additional bets to try to recover money already lost.

Gambling to escape from stress, anxiety, boredom or personal problems rather than for entertainment.

Hiding your gambling activity from family members or friends in Karachi, Lahore, Islamabad or elsewhere.

Neglecting work, studies, family responsibilities or health due to time spent gambling.

Borrowing money — from family, JazzCash credit, bank loans or any other source — specifically to fund gambling.

Feeling restless, irritable or anxious when you are unable to gamble or when trying to cut down.

Continuing to gamble despite repeated unsuccessful efforts to stop or reduce your activity.

Self-Assessment

Quick Self-Assessment

Consider these questions honestly. If you answer "yes" to two or more, it may be worth taking a break and speaking to a support professional.

Q1 Have you ever needed to bet increasing amounts of money to feel the same level of excitement?
Q2 Have you tried to cut down on gambling and found it difficult or impossible?
Q3 Have you gambled to relieve feelings of anxiety, guilt, depression or helplessness?
Q4 After losing money gambling, have you returned another day to try to win it back?
Q5 Have you lied to family members or others about your gambling activity or the amounts involved?
Q6 Has gambling caused you serious financial difficulties or damaged an important personal relationship?
Q7 Have you ever considered, or actually committed, an illegal act to fund gambling?
Stay in Control

Six Principles of Healthy Gambling

These principles apply whether you are placing a small bet on a T20 match or exploring live casino games. They are not restrictions — they are habits that keep gambling enjoyable.

Only Bet What You Can Afford to Lose

Set a gambling budget in PKR before you start — an amount you would be comfortable losing entirely. Never use rent money, utility funds, savings earmarked for necessities, or borrowed funds for gambling. Treat it exactly like the cost of going to a cinema or a match at the stadium.

Set Time Limits Before You Start

Decide how long your session will be before you log in — not while you are in the middle of a live T20 over. Excitement and immersion make time feel shorter than it is. A pre-set session timer removes the need to make that judgement call in the heat of the moment.

Never Chase Losses

Chasing losses — the impulse to place bigger bets to recover what you have lost — is one of the most common patterns in problem gambling. Accept that losses are a normal part of gambling. The house edge is real. Walk away when your budget is spent.

Take Regular Breaks

Step away from the screen regularly — especially during long cricket series or multi-day Test matches with continuous betting markets open. Fatigue reduces judgement. A 15-minute break between sessions helps you assess whether you actually want to continue or are just in the habit of playing.

Track Your Activity

Review your account transaction history regularly. How much have you actually deposited and withdrawn over the past month? The actual numbers are often different from what people recall. Your account history is always accessible and provides an honest record of your gambling activity.

Talk to Someone You Trust

If you feel that gambling is becoming more than entertainment, talk to a trusted family member or friend. Isolation tends to make problem gambling worse. Sharing what is happening — even just saying "I think I need to take a break" — is often the first and hardest step toward getting the situation back under control.

Child Safety

Protecting Young People

The 663but platform is strictly for adults — 18 years of age or older, or the higher minimum age required by the applicable operator or license jurisdiction. We do not market to minors, and we take age verification seriously at every stage of the account journey.

If you share a device with young people in your household — whether in Rawalpindi, Faisalabad, Peshawar or anywhere else across Pakistan — we strongly recommend the following measures to prevent accidental access:

Always log out after each session

Never leave your account logged in on a shared device, even briefly.

Use a strong, private password

Do not store your password in a browser on a shared device. Use a password manager on your personal phone or laptop only.

Use parental control software

Parental control applications are available for Android and iOS devices. They can block access to gambling-related websites and apps on devices used by minors.

Talk to young people about gambling

An open conversation about what gambling is — a form of adult entertainment that carries real financial risk — is far more effective than relying on technology alone.

Support Resources

Getting Help

If you or someone you know is struggling with gambling, help is available. The following are general categories of responsible gambling support. We encourage you to seek out services available in your region and language. 663but will always assist with directing users to appropriate support.

663but Support Team — 24/7

Our Live Chat support team is available around the clock. If you need to activate self-exclusion, apply an emergency deposit limit, or simply talk through your concerns, contact us directly. We do not resist or delay responsible gambling requests. Support is available in English, with Urdu assistance on request.

International Support Organisations

Organisations such as Gamblers Anonymous operate internationally and provide peer support groups, self-help resources and guidance for individuals affected by problem gambling. These groups are available globally, including for online participation, and are free to access.

Professional Counselling

Licensed mental health professionals and addiction counsellors can provide structured support for problem gambling. In Pakistan, mental health services are available through hospitals, private clinics and NGO programmes in major cities including Karachi, Lahore and Islamabad.

Note: 663but provides these resource categories for informational purposes only. We do not provide direct links to external sites. Please independently search for and verify any support service before contacting them.
Self-Exclusion

Understanding Self-Exclusion

Self-exclusion is the strongest tool available. Here is exactly what it means and how it works at 663but.

What Is Self-Exclusion?

Self-exclusion is a voluntary, binding agreement between you and the Platform to block all gambling access for a defined period. It is not a pause button — it is a firm commitment. Once activated, 663but will close your account for gambling purposes and refund any unplayed balances after verifying your identity. You will be removed from marketing lists immediately.

How Long Does It Last?

You can choose a period that suits your needs: short-term (6 months), medium-term (1–2 years) or permanent. During the exclusion period, you cannot request early reinstatement — even if you believe you are ready. After the period expires, reinstatement requires a deliberate, written request and a mandatory cooling-off confirmation.

What Happens During Exclusion?

Your account is suspended for all gambling activity. You cannot log in to play, deposit, or wager. You will not receive promotional communications. Support access remains available if you need to discuss your account or request help. Any unplayed balance verified at the time of exclusion will be returned to your verified payment method.

How to Request Self-Exclusion

Contact 663but support via Live Chat and state clearly: "I want to self-exclude." Provide your account email and your chosen exclusion period. The team will process your request immediately and send a written confirmation. You do not need to provide a reason, and you will not be pressured to reconsider.

Play Smart, Play Safe

Enjoy 663but Responsibly

Gambling is most enjoyable when it is a small, planned part of your entertainment budget — not something that dominates your time or finances. Use the tools available, check in with yourself regularly, and remember that 663but's support team is always here if you need them.

18+ only, or the higher minimum required by the operator/license jurisdiction. Gambling carries real financial risk. It is not a way to make money. Local laws in Pakistan may restrict or prohibit gambling activity. Please gamble responsibly and within your means.

18+ Only — or the higher minimum required by the operator/license jurisdiction. Local laws may restrict or prohibit gambling. Need help? Responsible Gambling Resources are on this page.